ID Solutions

Learn more about ID Solutions

Rackmount Solutions employs the best and the brightest minds in the ID industry. As cliché as it sounds, we’re providing solutions, not just products. When you go to buy an ID solution, we want you to feel relaxed. Our expert account managers take your problems away, helping you navigate through all the hassle of finding the proper printer and cards for you. Whether you need a new printer, cards, ribbon, or just a cleaning kit, our team is dedicated and experienced to be your trusted advisors. Our reviews speak for themselves, and you’ll feel it when you’ve had firsthand experience working with us.

Our Team is Here to Help Before, During, and After Your Purchase:

• Toll-free expert tech support on every item we sell
• One-on-one training for your card printer or ID software
• Need your ID card printer repaired? We can help with that too

Get One-on-One Training for Your ID Card Printer or Software

A training session with our knowledgeable technical support team will help you become an expert in no time!

Your training will be tailored to your needs and specific hardware or software. Get expert help on topics such as installation, setup, troubleshooting, and everyday use, including:

• ID Card Design – an overview of the design features available in your ID software
• ID Software Database Set-up and Management – how to import your existing data or connect to an external source
• ID Card Production – how to create new records, populate data fields, and use the report features in your software
• ID Card Printing – how to install ribbons and cards, maintain your printer for optimal performance, and calibrate a ribbon

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