What Our Customers Say!To Rackmount Solutions
Michele,
Michele, the rack arrived UPS freight on 6/13/07 at 5:10 PM. I was more than pleased with the quality of the rack. In fact I was so pleased I recommended your company to another shop that uses rack mounted equipment. Also, the UPS Freight service and driver were top quality. I would comment that the pallet that was used for the shipping of the rack was too small for a power driven hand cart to be able to fit into the pallet for lifting and moving. This made it difficult for the driver to unload it, but being the professional he was, he was able to unload and deliver the rack inside the building without and damage. Again, thanks for a quality product and service.
Ms. Petty
Mr. Torres,
Michele,
Thank you. I must say I’m impressed with your company. You have been very good about communication. I am under a tight schedule and appreciate that you are on top of this and going to ship on time.
I’m writing to you to thank you for the prompt shipping of the item I ordered with Rackmount Solutions. Although it was only for screws, we got the right ones at the right time and this makes the difference. Thanks again,
I just got the rack shelf I ordered yesterday. It was exactly as the pictures on the website showed and it arrived, not on time, but a day EARLY. It installed easily and is exactly what I needed.
Hi there-
I wanted to drop a line to let you know how impressed I have been with the service I have received from your company since my first dealings with them back in June. Acme Packet has been doing business with Rackmount Solutions for a while, but I just started ordering items from your company in June. Everyone there has been great at getting me the products that I needed in timely fashion and the follow up has been very impressive.
It’s rare to find quality service alongside excellent pricing. Rackmount Solutions has provided us both. Deborah’s timely and personal handling of our account has made purchasing a breeze.
The Racks just came in. We got them off the truck and stored away perfectly. Thank you for all the great Business. Look forward to dealing with you again.
Your sales team has been very good at getting back to me. Thank you. I also think your prices are fair to good. I will definitely be doing more business with you in the future.
Thank you very much for the prompt service.
I have to say I am quite impressed with your company. From ordering to shipping to assembly everything went as smooth as could be.
Thank you. Excellent products and outstanding services. It arrived here well before I anticipated.
Thank you so much for your help. I have ordered the screws that I was looking for and I shall await their arrival. Your organization has been fantastic with it’s customer service and I commend you for that. I also greatly appreciate your willingness to help small order customers such as myself.
Thank you, this invoice delivery method is very convenient. Most importantly, thank you for all of your effort to ensure that the products arrived by the deadline.
The rack is perfect! I can tell you that now I feel bad questioning your knowledge. If we ever need anything of this type again, I can assure you we will order through you.
Yes, everything is great. We will look to you when the need arises for additional Rackmount Solutions. Thanks for all your help.
Thank you for contacting me. I am currently assessing my needs for another enclosure. I should have specs ready for quote sometime within the next couple of weeks. I will contact you regarding this in the near future.
I would like to commend you for your excellent customer service and quick delivery time for my recently placed order. I had a time sensitive project and your company provided me with the products needed to complete it on schedule. Your company will definitely be my first choice for future rack solutions needs. Sometimes it’s nice to hear positive feedback from your customers. Please feel free to forward this to your supervisors. Once again, thank you and have a great holiday.
Thank you very much. Rackmount Solutions is one of my favorite vendors that I deal with. Thanks for making my life just a little bit easier.
Hi Henry, we received the rack last week. It looks great and is working well. Thank you for making this purchase very easy and quick.
We have been extremely pleased with the quality of the rack we have purchased from your company, since it not only provides a safe and filtered environment for our cluster, but it is also an aesthetically pleasing component of our lab. At the moment we are busy populating it with nodes, but I’ve forwarded this email to my supervisor and perhaps someone else within the department is looking for a rack source. Thanks,
Wouldn’t you know it Michele, I received two identical emails. Comcast is a jewel in the rough, let me tell ya. It was a very enjoyable experience with you on the phone. You’re what customer relations would show in Webster’s by way of an example. Good humor too. Coffee of all things to build a comedic base for a conversation; better than the idle chit chat of “How’s the weather down/up there” though, anyway thanks again.
Thank you very much for your support. I will see to it that whenever my company needs something in your line of products (and we can live with a decent lead time), we are going to come to you. Your way of doing business is, unfortunately not very common, in Europe. Your way to work is what we want to have in our company as well.
I want to write and thank you for all your help when we placed our order for the custom lan furniture. We received the shipment in a timely fashion and assembly did not result in any hindrances. To our complete satisfaction, we find the units to be “perfect” for our needs.
Just wanted to let you know, we are very happy with the racks and delivery of them!
We are very satisfied with your previous service and would look to your organization to fulfill our future needs.
Efficient - I found what I wanted to order on the Web.
Dear Deborah ... I am very satisfied with my order ... you all run a very nice business. I definitely plan to come to you all for anything else for my gear.
Deborah, you have taken care of me and I plan to use you every chance I get. Thanks.
Thank you very much Debbie. I can’t tell you enough how pleasurable it has been doing business with you. Rob will be working on returning the wrong items from our Natick, MA site.
Very satisfied. If we need your products again we will call, I have no complaints.
Warm Greetings,
Everything was great, quick order process, quick ship. Like they say on eBay ... Great seller A+++++
Yes, I think the order was handled in a very professional manner. It is a very well built, nice rack. Thank you!
We’ve only ordered once, but the service was excellent, and staff was helpful. You had what I needed at a lower price than many other storefronts. Very happy with order and will order again when needed!
I was quite satisfied with my past purchases from your company and will definitely consider you again for my future needs.
Our last order was handled very professionally and courteously and we plan on doing business with you again.
I’m looking forward to working with you this year and am working on several new management people as a few sites. .The cabinet we ordered was perfect and I will be in touch for an additional server cabinet.
I was pleased with my last order an plan to order again in the near future. The only thing I was dissatisfied about what the particular item I wanted was out of stock so I purchased something that was slightly more costly.
Hello,
We are satisfied with your product and with the ordering process and the service that we received. When the times comes that we need a rack or one of your other products we will call again.
I was very much satisfied with the way the order went and way that you handled the account and would love to do business with you in the future.
The server cabinet arrived safely and intact and we’ve just unwrapped it as of Monday. It’s beautiful and the workmanship truly shows through. If I were going to make one for myself I’d hope it turned out like this.
I received the rack in perfect condition. I set it up immediately. Although I struggled with the screws to attach the base (I stripped several trying to align them, but finally got them in tight). I am very happy with the rack. I designed a CCNP study test lab with my Cisco routers and switches and your rack is perfect.
Thank you very much for your assistance. We were able to access the information on the UPS site with the numbers you supplied.
Thank you!!! We are getting ready to install the cabinet this weekend.
I want to thank you for your diligent efforts in helping me out with my project. Unfortunately, we have decided (actually our client made the decision) to pursue a cheaper and (in my opinion, less functional) solution.
I think your company and your service is fantastic and I will be ordering again!!
Thank you for your assistance, we appreciate everything you have done for us and we look forward to working with you in the future.
Thanks for your excellent services of quick response as well as the shipment schedule arrangement for the RSLAN72 server rack. As we expected, we love the server rack very much!
I got the new fan on Wednesday and got it installed right away. It is super quiet compared to the one I returned. I sincerely appreciate the super support I’ve received on this issue. Keep up the good work!
Thank you. I have received all materials and am very pleased. |
