Home > Privacy Statement & Terms and Conditions

Privacy Policy &
Terms and Conditions

Rackmount Solutions is committed to insuring the privacy and protection of our customers and to the responsible use of information provided. We do not sell your email address or contact information.

Collection of Personal Information
When you place an order by website or by phone with one of our staff, you will be asked to provide personal information such as your name, address, email address, phone number, and, where applicable, credit card information. The information you provide is used to process your order. When you order online you will receive an order confirmation via email shortly after your order is placed. You may receive emails from our sales or shipping staff as needed to process/update you about your order. You may occasionally receive email promotions or information from us about our products which may be of interest to you. If you do not wish to receive such information please contact us at sales@rackmountsolutions.net and your name will be removed from our occasional mailings. The information collected is solely owned by Rackmount Solutions and it is not sold or rented. Should you be contacted by someone other than Rackmount Solutions in regards to your previous, current or potential future orders, please notify us immediately at 1-800-352-6631.

Secure Shopping
Protecting your personal information is a priority at Rackmount Solutions. We utilize Secure Sockets Layer (SSL) processing which ensures your privacy by encrypting any information you send to us via our online order forms. SSL is one of the best encryption packages available so you can relax when you purchase from our website as information you send to us will arrive in a protected and unaltered state. Please do not use email to transmit sensitive information such as credit card information. Email is not encrypted and it is not considered a secure method of transmitting private information.

McAfee Secure For Your Protection
www.Rackmountsolutions.net is tested and certified daily to pass the FBI/SANS Internet Security Test. McAfee's security auditing technology allows the McAfee Secure mark to appear only when a Web site's current security status meets the highest published government standards.

Trademark Information and Logos
Rackmount Solutionsm the Rackmount Solutions corporate logo, are trademarks of Rackmount Solutions. The use, reproduction, copying, or redistribution of the Rackmount Solutions logo is strictly prohibited without written permission.

Use of Cookies
A "cookie" is an identifier that is transferred by a web server to a visitor's computer via that visitor's web browser. We may use cookies from time to time in order to help us understand browsing paths through our website and to maintain account information allowing you to log in without repeating the information input processes.

Delay in Delivery
Seller is not accountable for delays in delivery occasioned by acts of God, failure of its suppliers to ship or deliver on time, or other circumstances over which Seller has no direct control. Factory shipment or delivery dates are the best estimates for delivery. In no case shall Seller be liable for any damages arising from any delay in delivery.

Disclaimer of Warranties and Limitation of Liability
All documents, photos, drawings, datasheet, and other information available on this site is provided "as is" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Rackmount Solutions makes every effort to include accurate and timely information on this website. However, Rackmount Solutions does not make any warranties or representations as to its accuracy or completeness. Rackmount Solutions assumes no liability or responsibility for any errors or omissions in the content of this site. When you use this site you are doing so at your own risk and you expressly understand and agree that under no circumstances shall Rackmount Solutions be liable for any direct, indirect, incidental, special, consequential or exemplary damages resulting from your use of this site and its contents.

Links to Other Websites
Our website may contain links to other web sites. These links are provided as a convenience to our buyers. These sites are not under Rackmount Solutions's control and we assume no responsibility for the content of these sites nor do we imply endorsement of the products or services which they may provide.

Your Agreement With Us
Your use of this website, email communications or verbal acceptance of a quote, to purchase products or gain information constitutes your agreement to the terms and conditions set forth in the above Privacy and Protection Policy. The relationship between you and Rackmount Solutions shall be governed by the laws of the state of Texas without regard to its conflict of law provisions. You and Rackmount Solutions agree to submit to the personal and exclusive jurisdiction of the courts located within the city of Plano, Texas, in Collin County, on all matters relating to use of this website. We may update this policy when necessary and will post all policy changes to this page when they become effective. Please check this page periodically for any revisions.

We reserve the right to refuse any orders placed either through our website, or by telephone, email, mail order, or through written order forms. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

Our SSL certification is from Thawte Security

Thawte is a global provider of digital certificate solutions that provide Internet users with peace of mind when sending information to web sites, sending emails, and downloading computer code over the Internet.

Thawte acts as a trusted third party on the Internet. They issue digital certificates to companies, and individuals, that are used as proof of identity online, and provide for the protection of all information sent over the World Wide Web, using the most currently available encryption technology.